DREAMTIME GIRL 50' LIGHTWAVE GRANDE|
SAILING CATAMARAN CORPORATE CRUISE
Frequently Asked Questions
Boat Features & Safety
Is the boat safe and in good condition?
Yes, the vessel is currently in survey with the NSW Waterways Authority, which requires comprehensive safety equipment standards and regular safety checks. A safety briefing is given to the charter passengers before embarkation and safety gear will be provided if required. All vessels in our fleet are selected for safety, comfort, quality and cleanliness. We are proud to keep them this way.
What is the maximum number of guests allowed on board?
40 passengers + 2 crew is the maximum number allowed on this vessel. Please note, an infant regardless of age is considered a passenger
What is the minimum length of charter?
Minimum charter length is 4 hours. Extra time can be organised at an additional cost per hour.
Is the boat suitable for children?
Yes, the vessel has safety rails all the way around the boat and children's lifejackets are available on request. Children must be under adult supervision at all times.
Is there sun and wind protection on the boat?
The Lightwave's covered cockpit and roll out awnings provide ample shade from the sun.
What toilet facilities are on board?
The Lightwave is equipped with 3 modern, spacious marine toilets with easy access.
Catered Food and Beverage Options
We wish to have our charter catered for, is this possible?
Yes. We can recommend some excellent local caterers for you to speak with directly to design and deliver the perfect menu to suit your budget and taste.
Can we get alcohol delivered to the boat?
Yes. Although Sydney Harbour Escapes is not a licensed supplier of liquor, if you are boarding at Rose Bay Marina, we recommend you call Rose Bay Drive-in Liquor Store 02 93719608 or fax 02 93716343, where you can pay by credit card over the phone and have your choice of alcohol delivered to the vessel prior to departure.
Are we allowed to bring our own food and drinks?
Yes. We suggest that you bring boat friendly food that requires minimum preparation i.e. platter-style cold foods.
Is there a BBQ on board?
The vessel is equipped with reasonably sized gas BBQ including cooking utensils. Please note that adverse weather conditions may make barbecuing difficult.
What kitchen equipment is available?
The boat has cutlery, plates and glasses for 40 passengers as well as salad bowls, platters and other basic kitchen items. A microwave, oven 2 fridges, freezer, and 3 burner stove are also available for use.
Are there tea and coffee making facilities?
There is a gas stove and kettle on board for making tea and coffee. Bring along your own tea, coffee, sugar and milk.
Where can we put our food and drinks?
The boat has a small freezer and fridge unit in the galley as well as a large esky in the cockpit. You are permitted to bring along additional coolers if required. Older style metal eskies are not allowed as they damage the boat.
Do we need to bring ice for the cooler / esky?
Yes. If boarding from Rose Bay Marina, this can be purchased at the Marina Office during trading hours. Subject to availability, please call in advance.
Can we have music on board?
Yes, the vessel is equipped with a CD radio system which is ipod and mp3 compatible. Please ensure your mp3 player is fully charged. You may also like to bring along a selection of your favourite CDs.
Where can we go during our charter?
Your skipper can take you most places within Sydney Harbour, providing it is within the surveyed boundaries. Should your guests wish to go to a specific location within Sydney Harbour please let us know at time of briefing.
Can we extend our charter time during the charter?
Yes, although this is subject to availability. Please note payment will be required at time of extension either by cash or by credit card.
Booking and Payment
Can we view the boat before we book our charter?
Yes, as the vessel is located at the Rose Bay Marina viewing is possible most days. We recommend that you view the vessel so that you know exactly what the boat has to offer and whether it is suitable for your charter. Please call in advance to arrange a viewing.
How do I secure my booking?
A minimum 50% deposit is required to confirm booking, with the balance payable 14 days prior to commencement of the charter.
Upon payment of your deposit, a Skippered Charter Contract will be faxed or emailed to you, confirming details relevant to your charter, which must be signed and returned. Payment can be made by MasterCard, Visa, Amex, EFTPOS, Electronic Funds Transfer or Cash. Diners Card, Bankcard and Cheques are not accepted.
Is there any paperwork to complete before we go on our Charter?
Yes. Your contract needs to be signed and bond payment must be made before boarding the vessel. Bring a credit card for payment of security bond.
The bond of $2000 is taken by credit card imprint and kept for at least 14 days in case of loss or damage to on board equipment, charter vessel or another vessel.
If I cancel the charter, can I get a refund?
See General Booking Information below
What happens in the event of rain?
The Lightwave Catamaran provides reasonable protection from the elements because of it's covered coach house area and canvas awnings that can be rolled out to cover the transom if necessary.
We cannot offer a 'Blue Sky Guarantee'. If boating conditions are unsafe, as determined by the principal of Sydney Harbour Escapes, we will re-schedule your booking to another date.
Preparations and Arrival
What do you advise we bring along for our charter?
As conditions can vary on the water, it is suggested that you bring along a hat, sunglasses, sunscreen, swimming costumes, and seasonal jumper or jacket. Please wear white-soled shoes or non-marking boating shoes. Strictly no black soled shoes or stiletto-heeled shoes, as this will damage the decking.
Where can our party be picked up and dropped off?
Our base at Rose Bay Marina is our main pick up / drop off point due to the ample off street parking and easy access for you and your guests to the wharf and the vessel.
Other pick up/drop off points are available e.g. King Street Wharf. Please note that pick ups other than Rose Bay Marina will attract an additional fee.
Does our party need to get there before the set time of the charter?
All your party should be at the designated pick up point at least 1/2 hour prior to your charter time to allow loading of passengers and gear and to enable enough time for the skipper's safety briefing.
Note: Your charter will start and finish at the times on your contract. If one of your party is late arriving at the pick up point and departure is delayed, you will lose some of your charter time on the water.
Can one of our guests be picked up late and dropped off early from another wharf?
Multiple pick up and drop off points are not recommended as this will shorten your charter time significantly. We suggest that guests wishing to join the charter late or leave early should arrange alternative transportation via water taxi at their own cost. Please ask one of the Sydney Harbour Escapes team members for a Water Taxi contact.
Is there parking at Rose Bay Marina?
There is ample free all day parking in the main street and also in the side streets nearby the Rose Bay Marina.
LINKS 4 U
How to get to Sydney Harbour Escapes, Rose Bay Marina
Sydney Harbour Pick Up & Drop Off Location Options
Optional Extras- ideas to spice up your charter
Read what others have said about Sydney Harbour Escapes services
If you have any queries, please do not hesitate to contact the Sydney Harbour Escapes team at Rose Bay. Telephone 02 9328 4748 or click email link below:
Lightwave Canape Menus
Lightwave Buffet Menus
Lightwave BBQ Menus
Lightwave Breakfast Menu
Lightwave Sandwich Menus
Lightwave Formal Menus
Lightwave Platter Menus
|GENERAL BOOKING INFORMATION|
All prices in $AUS and include 10% GST. Prices are subject to change without notice. *Surcharge for weekends and public holidays may apply. # Seasonal rate, please refer to individual boat sheets. Minimum 4 hour charter unless specified otherwise on individual boat sheets.
If the weather is dangerous for boating, no postponement charge will apply at the discretion of Sydney Harbour Escapes management. Rescheduled Charters must be used within 6 months of the original booking date. Payment will still apply for catering or optional staff arrangements in the event of postponement.
BOOKINGS AND PAYMENT
A minimum 50% deposit is required to confirm your booking and secure your vessel. The balance is payable 14 days prior to your charter. Visa, MasterCard and Amex credit cards are accepted. Eftpos facilities are available. Electronic Funds Transfer and cash also accepted. We do not accept cheques.
If the Charterer cancels the Charter within 30 days of the date of the Charter, the deposit will be forfeited. If charter is cancelled inside 7 days and full payment has been made the whole charter fee which may include catering, alcohol and wait staff will be forfeited. If notice of cancellation is 31 days or greater the deposit will be refunded less a 50% booking and administration fee. Deposits for all November - December and public holiday bookings are non-refundable.
Some vessels may require a security bond, taken by credit card imprint and kept for at least 14 days in case of loss or damage to hire vessel or another vessel. Please ask a Sydney Harbour Escapes representative for more information if this is required for your chartered vessel.
In the event of a mechanical problem to the booked vessel, Sydney Harbour Escapes reserves the right to change the vessel to another of similar type and capacity in order for the charter to be completed.
PICK-UP / DROP-OFF LOCATIONS
Click here to see a map of locations. Please note that Wharf Booking fees may apply to some locations. We are more than happy to suggest the most suitable pick-up and drop-off locations for your group.
Most boats have their own individual caterers and menus which include cocktail, buffet and formal dining options. Some vessels will not allow BYO food or beverages. Some exceptions may apply, e.g. religious requirements. With vessels that allow you to BYO food, you are welcome to supply your own food or alternatively we can suggest our recommended caterers. Please ask a Sydney Harbour Escapes team member for more information regarding the Sydney Harbour cruise boat of your choice. Chef & Wait staff hire are available upon request.