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MEDUSA 36' RIVIERA FLYBRIDGE SYDNEY PRIVATE CHARTER Skippered Charter 10 passengers | |||||||||
Frequently Asked Questions Safety and Equipment Is the boat safe and in good condition? Yes, the vessel is currently in survey with the NSW Waterways Authority, which requires comprehensive safety equipment standards and regular safety checks. A safety briefing is given to the charter passengers before embarkation and safety gear will be provided if required. All vessels in our fleet are selected for safety, comfort, quality and cleanliness. We are proud to keep them this way. What is the maximum capacity of the boat? 10passengers is the maximum surveyed number allowed on this vessel. Note: An infant, regardless of age is considered a passenger. Is the boat suitable for children? Yes, the vessel has safety rails all the way around the boat and children's lifejackets are available on request. Children must be under adult supervision at all times. Is there sun and wind protection on the boat? Medusa's indoor seating and flybridge provide protection from both the sun and the wind. What seated areas are available? There is seating available on the rear deck, in the flybridge as well as in the indoor saloon. Catering This vessel offers a range of menus to choose from. Please click on the menu link below to view these options. Waits staff fees are applicable in accordance to the number of guests. Please enquire with the Sydney Harbour Escapes Team for more information. BYO options This boat does not allow BYO food or drinks unless by prior arrangement. On Tour Can we have music on board? Yes, the vessel is equipped with a CD radio system which is ipod and mp3 compatible. Please ensure your mp3 player is fully charged. You may also like to bring along a selection of your favourite CDs. Where can we go during our charter? Your skipper can take you most places within Sydney Harbour, providing it is within the surveyed boundaries. Should your guests wish to go to a specific location within Sydney Harbour please let us know at time of briefing. Can we extend our charter time during the charter? Yes, although this is subject to availability. Please note payment will be required at time of extension either by cash or by credit card. Booking and Payment Can we view the boat before we book our charter? Yes. We recommend that you view the vessel so that you know exactly what the boat has to offer and whether it is suitable for your charter. Please call in advance to arrange a viewing. How do I secure my booking? A minimum 50% deposit is required to confirm booking, with the balance payable 14 days prior to commencement of the charter. Upon payment of your deposit, a Skippered Charter Contract will be faxed or emailed to you, confirming details relevant to your charter, which must be signed and returned. Payment can be made by MasterCard, Visa, Amex, EFTPOS, Electronic Funds Transfer or Cash. Diners Card, Bankcard and Cheques are not accepted. Cancellation If I cancel the charter, can I get a refund? See General Booking Information below Wet Weather We cannot offer a 'Blue Sky Guarantee'. If boating conditions are unsafe, as determined by the principal of Sydney Harbour Escapes, we will re-schedule your booking to another date. Preparations and Arrival What do you advise we bring along for our charter? As conditions can vary on the water, it is suggested that you bring along a hat, sunglasses, sunscreen, swimming costumes, and seasonal jumper or jacket. Please wear white-soled shoes or non-marking boating shoes. Strictly no black soled shoes or stiletto-heeled shoes, as this will damage the decking. Does our party need to get there before the set time of the charter? All your party should be at the designated pick up point at least 1/2 hour prior to your charter time to allow loading of passengers and gear and to enable enough time for the skipper's safety briefing. Note: Your charter will start and finish at the times on your contract. If one of your party is late arriving at the pick up point and departure is delayed, you will lose some of your charter time on the water. Can one of our guests be picked up late and dropped off early from another wharf? Multiple pick up and drop off points are not recommended as this will shorten your charter time significantly. We suggest that guests wishing to join the charter late or leave early should arrange alternative transportation via water taxi at their own cost. Please ask one of the Sydney Harbour Escapes team members for a Water Taxi contact. LINKS 4 U How to get to Sydney Harbour Escapes, Rose Bay Marina Sydney Harbour Pick Up & Drop Off Location Options Optional Extras- ideas to spice up your charter Read what others have said about Sydney Harbour Escapes services Questions? If you have any queries, please do not hesitate to contact the Sydney Harbour Escapes team at Rose Bay. Telephone 02 9328 4748 or click email link below:  Menus Medusa Catering Options Medusa Beverage Packages and Bar Options | ||||||||||
| GENERAL BOOKING INFORMATION | |
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PRICES All prices in $AUS and include 10% GST. Prices are subject to change without notice. *Surcharge for weekends and public holidays may apply. # Seasonal rate, please refer to individual boat sheets. Minimum 4 hour charter unless specified otherwise on individual boat sheets. UNSAFE WEATHER If the weather is dangerous for boating, no postponement charge will apply at the discretion of Sydney Harbour Escapes management. Rescheduled Charters must be used within 6 months of the original booking date. Payment will still apply for catering or optional staff arrangements in the event of postponement. BOOKINGS AND PAYMENT A minimum 50% deposit is required to confirm your booking and secure your vessel. The balance is payable 14 days prior to your charter. Visa, MasterCard and Amex credit cards are accepted. Eftpos facilities are available. Electronic Funds Transfer and cash also accepted. We do not accept cheques. CANCELLATION If the Charterer cancels the Charter within 30 days of the date of the Charter, the deposit will be forfeited. If charter is cancelled inside 7 days and full payment has been made the whole charter fee which may include catering, alcohol and wait staff will be forfeited. If notice of cancellation is 31 days or greater the deposit will be refunded less a 50% booking and administration fee. Deposits for all November - December and public holiday bookings are non-refundable. |
BOND Some vessels may require a security bond, taken by credit card imprint and kept for at least 14 days in case of loss or damage to hire vessel or another vessel. Please ask a Sydney Harbour Escapes representative for more information if this is required for your chartered vessel. VESSEL In the event of a mechanical problem to the booked vessel, Sydney Harbour Escapes reserves the right to change the vessel to another of similar type and capacity in order for the charter to be completed. PICK-UP / DROP-OFF LOCATIONS Click here to see a map of locations. Please note that Wharf Booking fees may apply to some locations. We are more than happy to suggest the most suitable pick-up and drop-off locations for your group. CATERING Most boats have their own individual caterers and menus which include cocktail, buffet and formal dining options. Some vessels will not allow BYO food or beverages. Some exceptions may apply, e.g. religious requirements. With vessels that allow you to BYO food, you are welcome to supply your own food or alternatively we can suggest our recommended caterers. Please ask a Sydney Harbour Escapes team member for more information regarding the Sydney Harbour cruise boat of your choice. Chef & Wait staff hire are available upon request. |
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