Safety and Equipment
Is the boat safe and in good condition?
Yes, the vessel is currently in survey with the Australian Maritime Safety Authority (AMSA), which requires comprehensive safety equipment standards and regular safety checks. A safety briefing is given to the charter passengers before embarkation and safety gear will be provided if required. All vessels in our fleet are selected for safety, comfort, quality and cleanliness. We are proud to keep them this way.
What is the maximum capacity of the boat?
30 passengers is the maximum surveyed number allowed on this vessel.
Note: An infant, regardless of age is considered a passenger.
If you are hiring an additional staff member, your maximum guest capacity will be 29 pax.
Is the boat suitable for children?
Yes, the vessel has safety rails all the way around the boat and children's life jackets are available on request. Children must be under adult supervision at all times.
Is there sun and wind protection on the boat?
Nevaeh's covered cockpit provides ample shade from the sun.
What toilet facilities are on board?
Nevaeh catamaran is equipped with a marine toilet.
Catered Food and Beverage Options
We wish to have our charter catered for, is this possible?
Yes. Please have a look in the menu tab for menu choices. If you have any special dietary requirements, menus can be tailored to your needs on request. A minimum of 10 pax applies for catering.
BYO Catering and Beverages
Are we allowed to bring our own food and drinks?
Yes. We suggest that you bring boat friendly food that requires minimum preparation i.e. platter-style cold foods. Please Note: If you are bringing alcoholic beverages, it is required for you to bring along substantial food for and straight spirits and shots are unallowed as per Responsible Service of Alcohol current Australian law.
What is included in the BYO surcharge?
This includes use of eskies, ice, crockery, cutlery, cups and serving equipment. It also includes BBQ usage/cleaning,
BBQ utensils and garbage disposal. The crew will cook the BBQ when vessel is stationary.
Is there a BBQ on board?
The vessel is equipped with reasonably sized gas BBQ including cooking utensils. Please note that adverse weather conditions may make barbecuing difficult.
What kitchen equipment is available?
The boat has cutlery, plates and glasses for 30 passengers as well as salad bowls, platters and other basic kitchen items.
Do we need to bring ice for the cooler / esky?
No, ice is supplied.
On Tour
Can we have music on board?
Yes, the vessel is mp3 compatible. Please ensure your mp3 player is fully charged.
Where can we go during our charter?
Your skipper can take you most places within Sydney Harbour, providing it is within the surveyed boundaries. Should your guests wish to go to a specific location within Sydney Harbour please let us know at time of briefing.
Can we extend our charter time during the charter?
Yes, although this is subject to availability. Please note payment will be required at time of extension either by cash or by credit card.
Booking and Payment
Can we view the boat before we book our charter?
Yes, this is possible. Please contact us to arrange a viewing.
How do I secure my booking?
A minimum 50% deposit is required to confirm booking, with the balance payable 14 days prior to commencement of the charter. Upon payment of your deposit, a Skippered Charter Contract will be faxed or emailed to you, confirming details relevant to your charter, which must be signed and returned.
Cancellation
If I cancel the charter, can I get a refund?
See General Booking Information button below
Wet Weather
What happens in the event of rain?
The Seawind Catamaran provides reasonable protection from the elements because of it's covered coach house area.
We cannot offer a 'Blue Sky Guarantee'. If boating conditions are unsafe, as determined by the principal of Sydney Harbour Escapes, we will re-schedule your booking to another date.
Preparations and Arrival
What do you advise we bring along for our charter?
As conditions can vary on the water, it is suggested that you bring along a hat, sunglasses, sunscreen, swimmers, and seasonal jumper or jacket. Please wear white-soled shoes or non-marking boating shoes. Strictly no black soled shoes or stiletto-heeled shoes, as this will damage the decking.
Where can our party be picked up and dropped off?
There are many harbour wharf locations that you can be picked up and dropped off from. A surcharge will apply with an additional fee if the pick up and/ or drop off is at Manly, Balmoral and wharf locations west of Gladesville Bridge. Please contact us and we can advise the most suitable place to suit most of your guests.
Can one of our guests be picked up late and dropped off early from another wharf?
Multiple pick up and drop off points are not recommended as this will shorten your charter time significantly. We suggest that guests wishing to join the charter late or leave early should arrange alternative transportation via water taxi at their own cost. Please ask one of the Sydney Harbour Escapes team members for a Water Taxi contact.